Frequently Asked Questions

How do I register as a rider for the Ride for Roswell?

Click the “register” button above. You will fill out a short registration form and receive a confirmation email upon completion.

Can children participate in The Ride?

Yes. Children ages 1+ can participate in the Ride. There are just a few exceptions for certain routes:

  • Children age 17 and younger cannot ride in the Peloton
  • Children who want to ride the Canada route must be 14 years old to ride with a parent, or 16 years old without a parent

Children age 17 and younger have a minimum fundraising commitment of $50, but our system sets their goal to $200. All riders age 17 and under must be registered by a parent or guardian, and all riders age 15 and younger must be accompanied by a parent or guardian on their route. Children accompanying parents in a trailer or bike seat are not required to fundraise.  Please note that helmets are required for all riders (Children under 12 months of age cannot safely wear a helmet and therefore cannot participate).

Why can’t I register more than one person under my email address?

For security reasons, our registration & fundraising system requires a unique email address for each participant. Therefore, if you’re registering kids or other riders without email accounts, you may need to create an email account, use your personal email, your work email or a spouse or relative’s email address.

How much does it cost to ride?

The registration fee for most riders is $20. The minimum fundraising commitment is $200 for adults (or $500 for the Canada route) and $50 for youth riders (ages 17 and under). All riders are required to turn in the minimum fundraising commitment by Ride Day, June 27, in order to participate.

Why is there a minimum fundraising commitment in addition to my registration fee?

When you register for the Ride for Roswell, your participation means more than just a ride.  You have also accepted a fundraising challenge to help further Roswell Park Comprehensive Cancer Center’s goal to find cancer cures and save lives. Funds raised through the Ride for Roswell go to the Roswell Park Alliance Foundation, a 501(c)(3) non-profit organization. Through events like the Ride, the Alliance Foundation raises funds for Roswell Park’s cutting-edge research and compassionate patient-care programs.

To assist you in achieving your fundraising commitment, we’ve made our most effective fundraising tools available on our website.  For more information on where the funds go, click here.

I am not in great shape. Can I still ride?

With routes starting at just 3 miles, the Ride has routes for everyone from beginners to advanced riders. For information about your route options, click here.

How do I change my route?
Contact the Ride and your request will be handled as soon as possible, subject to available route capacity. For safety purposes, it’s important to know exactly which riders are on each route.

Are there registration discounts for any riders?

The following groups receive discounts on their registration fees:

  • 2019 Extra Mile Club members (riders who raised at least $1,000)
  • 2019 team captains
  • Sponsor teams (all members of a participating corporate sponsor of the Ride for Roswell)
  • Roswell Park employees

When you select your rider type during the registration process, you’ll notice there is a registration fee. In order for you to receive free or discounted registration, you must enter the discount code that was emailed to you. Discount codes are case sensitive and must be used at the time of registration. If you have any questions, please call 716-THE-RIDE (716-843-7433).

Ride Day FAQ

The Ride for Roswell is on Saturday, June 27, on UB’s North Campus in Amherst, NY and downtown at the Roswell Park campus. The first route start time for The Ride For Roswell is 6:15 a.m. on Saturday; start times vary by route.

Where does The Ride start and finish?

With the exception of the Peloton and Canada route, all routes start and finish at UB’s North Campus. The Peloton is on Friday and travels from Roswell Park to UB; the Canada route is on Saturday, and starts from Roswell, riding to UB.

Can I register the morning of the event?

Sure! You can register and participate the morning of the event as long as you meet the fundraising minimum and requirements for that route.

What should I bring with me on Ride Day?

  • Any pledges you still need to turn in (do so at Packet Pickup before you start your ride)
  • Water bottle
  • An approved cycling helmet (with CPSC or ASTM certified sticker)
  • Weather-appropriate clothing
  • Sunscreen and sunglasses
  • Any needed medication
  • Cell phone for emergencies (phone and iPod use while riding is prohibited)
  • Driver’s license or other identification (don’t forget to bring ID for your children, too)
  • Canada riders only: your enhanced license, passport or NEXUS card
  • Your bicycle!

What if it rains?

The Ride for Roswell will take place rain or shine.

Do you have procedures in place for medical or weather-related emergencies?

All key committee and staff members are trained for safety, medical, weather and bike-related emergencies. Local, county and state police, as well as EMS officials support our safety plan. For information on safety, click here.

Is food provided at The Ride?

Yes. Breakfast foods will be available when you arrive at UB or Roswell Park on Saturday. Along each route, rest stops will have drinks and refreshments. After you complete the Ride, lunch will be available.

What are the routes and what times do they start?

Please review the routes and schedule of their start time on the Route Details page.

When should I check in for my route?

Check-in is one hour before each start time. Staggered starts may be necessary to ensure that everyone gets onto the routes with minimum congestion.

Are helmets required?

Yes, each rider is required to wear an approved bike helmet (with CPSC or ASTM certified sticker). Volunteers will be checking for helmets at the starting line, and Riding Marshals will make sure they are worn for the entire Ride.

Where are the rest stops and what will I find at them?

Rest stops are located along all the routes at approximately 10-mile intervals. You’ll be able to take a break, grab a snack, use the bathroom and get help with any needed bike repairs or first-aid issues. Rest stops have fruit, peanut butter and jelly sandwiches, water, port-a-potties or indoor bathrooms, certified EMTs or nurses and experienced bike mechanics.

What if I get a flat tire or have a bike breakdown on the route?

Riding Marshals have basic bike repair tools and are trained to fix flats. Additionally, bike mechanics continually travel each route in vehicles to provide minor bike repair services. Mechanics can also be found at each rest stop.

What happens if I get hurt?

Route Guides are stationed at most critical turns and intersections along the routes and can help you contact Ride Communications to send a support vehicle or certified first aid personnel. Each rest stop has a certified first aid provider or registered nurse.

What time do the routes close? What if I’m still riding?

Each route has its own closing time based on a reasonable riding pace for the distance. Riders who do not reach route “gates” on time will be asked to divert to short cuts in order to keep riding. 

What is my fundraising minimum?

The fundraising minimum for all routes (except Canada and the Peloton) is $200 for adults. For youth riders (17 years and under), the fundraising minimum is $50 for all routes (including Canada). Adult Canada riders must raise $500. To be eligible for the Peloton, riders must raise $2,500 or more.

What is the fastest, most efficient way to donate?

Making a donation by credit card will immediately post on the rider’s fundraising page. The donor will receive a receipt within their confirmation email and the rider will receive a donation notification. Donations are also accepted in the form of cash or by check.

How can I deliver cash or checks?

Check donations may be mailed to:

Roswell Park Alliance Foundation
PO Box 644
Buffalo, NY 14240-0644

Include this form with your check and make sure the check is made out to “Ride for Roswell” and the rider’s name is listed in the memo field.

Please do not send cash in the mail. You can drop it off at the Roswell Park Alliance Foundation main office located at 901 Washington St. (on the corner of Washington & Carlton Streets) between 9 a.m. and 5 p.m., Monday through Friday. Click here for directions.

*NOTE: We will accept cash and checks at the Roswell Park Alliance Foundation office through Thursday, June 18. After that, it’s best to hang on to them and turn them in at Packet Pickup. 

How long will it take for cash, checks or matching gifts to post to my fundraising page?

Please allow 10 business days after receipt for mailed donations to be processed and posted to your fundraising page. Donations made online will processed and posted immediately. Please note: mailed donations must be received by the Ride office at least 10 days prior to the Ride to be included within your Ride Day total.

How can I find out if my company will match gifts for the Roswell Park Alliance Foundation?

Whether you work for a company that matches the money you raise, or if one of your donors works for a company that does, you can double your donations by doing the following:

Review our Matching Gifts page to see if your company participates in a matching gift program

  • Pick up a Matching Gift form from your Human Resources Department (or ask your donor to request one at their place of work)
  • Fill out the form completely
  • Send it to the following address:

Ride For Roswell – Matching Gifts
Elm & Carlton Streets
Buffalo, NY 14263

If after contacting your Human Resources Department you still have a Matching Gift question, simply contact us and we will be happy to assist you.

How is creating a Facebook Fundraiser different than just sharing a link to my personal page on Facebook?

Unlike a basic link share, Facebook Fundraiser posts are rich and dynamic posts that motivate more friends to donate quickly. Posts through a Facebook Fundraiser include an image, story, thermometer, donate button, and more. You can easily invite all of your friends, and they will see updates from the fundraiser, as well as from other friends who donate. Your friends are also encouraged to invite and share with their friends, which means you may receive gifts from people you don’t even know who were moved by your story! Facebook also provides you with a quick and easy way to check your progress – including donations that come in through your Ride for Roswell page or your Facebook Fundraiser.

What is connected between my Ride For Roswell page and my Facebook Fundraiser?

When you create a Facebook Fundraiser, your personal story and fundraising goal will be populated in Facebook. A cover photo and fundraiser name are also provided. Following creation of your Facebook Fundraiser, all donations will sync, meaning all donations received either on Facebook or through your personal page will be included in thermometers in both places.

What data will Facebook receive once I connect my personal page to Facebook Fundraisers?

When connecting your personal fundraising page to a Facebook Fundraiser, Facebook receives information on the campaign you are fundraising for and your personal story from your personal page at the time of the connection. On an ongoing basis, Facebook also receives updates on the amount of funds you have raised in order to keep the thermometer on your Facebook Fundraiser synced to the thermometer on your personal page. Facebook does not receive information about donors who donate through your personal page.

I updated my goal through my Fundraising Dashboard. Will it change on my Facebook Fundraiser as well?

Yes. When you update your fundraising goal on your personal page, your goal will also be updated on your Facebook Fundraiser. However, if you update your goal in Facebook it will not update the goal on your personal page. For consistency, we recommend that you do not update your goal on Facebook.

I updated my story or photograph through my Fundraising Dashboard. Will it change on my Facebook Fundraiser as well?

No. Following the creation of your Facebook Fundraiser, updates to your story or photograph on your personal page will not be reflected on your Facebook Fundraiser. This allows you to tailor content appropriately in either location.

How do I change my cover photo or description for my Facebook Fundraiser?

From your Facebook Fundraiser, click “…More” under the invite button, then click “Edit Fundraiser”. Changes that you make to your cover photo or description on Facebook will not be reflected on your personal page. This allows you to tailor content appropriately in either location.

Why did my Facebook Fundraiser end?

This means Facebook Fundraising has completed. All Facebook Fundraisers are scheduled to end 30 days after the Ride for Roswell.

Is my Facebook Fundraiser public?

Yes. Fundraisers are public, so anyone can see them. Only people with Facebook accounts can make a donation.

How can I delete my Facebook Fundraiser?

From your Facebook Fundraiser, click “…More” under the invite button, then “Delete Fundraiser”.

How do I connect my Ride For Roswell page with a Facebook Fundraiser?

You must first be registered for the Ride for Roswell. To connect with a Facebook Fundraiser, log in to your Fundraising Dashboard and click to connect with Facebook. Accept Facebook’s permissions and your new Facebook Fundraiser is created!

What if I previously created a Facebook Fundraiser on Facebook and now want to link it to my Ride For Roswell page?

Existing Facebook Fundraisers cannot be linked to a Ride for Roswell page. You must visit your Fundraising Dashboard to create a new Facebook Fundraiser. Facebook Fundraisers not created through the Fundraising Dashboard will not sync to your thermometer and Roswell Park. We recommend you delete any existing Facebook Fundraisers that you were previously using to collect donations for the Ride for Roswell and then visit your Fundraising Dashboard to create a new Facebook Fundraiser.

How come I can see my donor’s name in the Fundraising Dashboard, but on my personal page it is shown as “Facebook Fundraiser”?

Because the personal page does not allow for public display rules the donor could set on Facebook (ie. friends only or friends of friends), all donors display on the personal page as “Facebook Fundraiser”. Please have your donor contact us at 716-845-3179 or rideforroswell@roswellpark.org if they would like to update the public display name on the honor roll.

Do donations still go to Roswell Park if people donate through my Facebook Fundraiser?

Yes, all donations will go towards your personal Ride for Roswell campaign and Roswell Park.

Will donors to my Facebook Fundraiser receive a receipt?

When someone makes a donation through a Facebook Fundraiser, a payment receipt is sent to the primary email listed on the donor’s Facebook account. This payment receipt includes the organization’s tax ID number and confirms that the person has made a donation as a charitable contribution and that they’re not receiving any goods or services in return.

Why did I receive two emails acknowledging my donation to a Facebook Fundraiser?

All Facebook Fundraiser donors receive an email from Facebook on behalf of the organization. If you also elected to receive email from Roswell Park Alliance Foundation at the time of your donation, you will receive an email receipt directly from the organization as well.

How come my donation is shown on the personal page honor roll as “Facebook Fundraiser”?

Because the personal page does not allow for public display rules the donor could set on Facebook (ie. friends only, friends of friends, only me), all donors display on the personal page as “Facebook Fundraiser”. Please contact us at 716-845-3179 or rideforroswell@roswellpark.org if you would like to update the name on the honor roll to your name.

How can I get a receipt for my donation to a Facebook Fundraiser?

You are able to print a receipt for your donation directly through Facebook by going to your settings, selecting “payments,” and clicking on the donation for which you would like a receipt. While we are not able to print receipts for Facebook donations, please contact us at 716-843-7433 or rideforroswell@roswellpark.org if you are having trouble locating your receipt through Facebook.

Can I contact Facebook directly about my donation to a Facebook Fundraiser?

Yes, you may contact Facebook by visiting https://www.facebook.com/help/contact/162031714239823.

How many people are on a team?

You only need two people to form a team. So grab a friend and you’ve got your team!  There is no limit to the size of your team either.

How do I start a team?

Designate someone (or yourself) as the team captain. During the registration process, you’ll come to a step asking if you’d like to be an individual rider, create a new team or join an existing team. Just follow the directions to “Form a team.” Then let your teammates know the name of your team, and how to spell your name, since they may have to search the system for your name to join. If you’re a team captain returning from last year, you’ll be able to bring back your team when you register.

How do I join a team?

When joining a team, be sure that your team captain is registered first and that you know the team name and/or the team captain’s name (and how to spell it). When registering select “Join a Team.” Find your team’s name and follow the prompts to complete registration.

I forgot to join my team when I registered. Can I change my team or join a team?

Yes. From your Fundraising Dashboard you can change your team membership. Click on the profile button and then the Event Options button.  From there you can “Change Team Membership”, enter the team name or captain’s first or last name and search. When the correct team name appears click on the Join Team button.

Do all my teammates have to ride the same route?

No! You can each ride any route you like. Your team can even include virtual riders and volunteers.

Can donations be made to my team instead of me as an individual? 

Yes! Although we cannot currently accept general team donations online, your donors can make a check payable to Ride for Roswell and include a list of team members and their pledge amounts, so they may be properly credited. They can mail their check to the Ride office, or drop off checks or cash pledges at the Ride office. Please note: if a donation is made to the team and not a rider it will not count towards the fundraising minimum of any rider. 

How do I sign up to volunteer?

Click here to sign up as a volunteer! If your desired volunteer assignment is not listed as available, just email RideForRoswell@roswellpark.org or call (716) THE-RIDE (843-7433) for assistance.

Is there anything I can do to get ready now?

Yes!  You can recruit your family, friends and colleagues to volunteer at the Ride. When volunteer registration opens, you can sign up to volunteer together.

Can children volunteer?

Yes, anyone age 14 or older is welcome to volunteer; however, individuals age 14 to 18 must volunteer alongside a parent or guardian. For safety reasons, we cannot allow volunteers under the age of 14.

I’m riding on Saturday. Can I still volunteer?

Yes, you can volunteer on Thursday and Friday at Packet Pickup or at the Celebration of Hope. If you’re a seasoned cyclist (you know the rules of the road and how to fix a flat and use basic tools), you can volunteer as a Riding Marshal. You will serve as an extra set of eyes on the route to assist riders.

What are the benefits of being a volunteer?

As a volunteer, you and your guests are invited to the free Celebration of Hope, receive complimentary food and beverages at UB, get a volunteer T-shirt to wear proudly while volunteering and throughout the year  and, most importantly, you’ll be making a difference in our community and a significant contribution to the fight against cancer.

For more information on volunteering, call the Ride office at (716) THE-RIDE (843-7433)

What is the Extra Mile Club?

The Extra Mile Club (EMC) is a select group for riders who raise $1,000 or more for the Ride. EMC members earn the following perks: an official EMC jersey, an official EMC hat, exclusive access to the EMC tent and all rider rewards below $1,000, an invitation to the Ride’s End of Year Celebration, and a 90-minute tour of Roswell Park!

What is the Extra Mile Club Silver?

In honor of the 25th anniversary, we are adding a new level: EMC Silver. This level will begin at $2,500 and includes the following perks: an official EMC Silver jersey, an official EMC hat, exclusive access to the EMC tent for you and a guest, eligibility to ride in the Peloton, all rider rewards below $2500, an invitation to the Ride’s End of Year Celebration, and a 90-minute tour of Roswell Park!

What’s the difference between the Extra Mile Club and the Peloton?

The Peloton is a special benefit of Extra Mile Club Silver membership. It’s a 12-mile, police-escorted processional ride from Roswell Park to the University at Buffalo. The Peloton takes place Friday evening and its entrance into the UB stadium is one of the main features of the Celebration of Hope. Extra Mile Club members must register for the Peloton and qualify by raising $2,500 or more and completing a training ride.

What are the benefits of being in The Extra Mile Club?

Click here to learn more about the benefits of being in the Extra Mile Club.

How can my company become a sponsor?

The first step is to contact the Ride for Roswell by phone at 716-THE-RIDE (716-843-7433) or e-mail at RideForRoswell@roswellpark.org.

What are the benefits of being a sponsor?

Each sponsorship level has a complete package of benefits ranging from marketing exposure to sampling and product display.

Why sponsor this event?

When you support the Ride for Roswell, you are partnering with Western New York’s most powerful fundraising event. More than 10,000 individuals are involved with the Ride and funds raised benefit the cancer patients and their families that turn to Roswell Park for hope each year.

Where do the funds go?

Support from the Ride allows Roswell Park to accelerate new research focused on finding cures, recruit top doctors and scientists to our region and provide support programs to assist patients throughout their cancer journeys.  Click here to learn more.

Is it possible to contribute goods, services, or time as opposed to financial sponsorship?

Yes! Learn more about your options here.

CANADA ROUTE

Riders on the Canada route will need to provide official documentation online to the Ride for Roswell and customs officials prior to June 5 to verify their ability to cross international borders. This pre-screening process will allow for expedited customs checks and shorter wait times. Riders will need to bring their personal ID for border crossing. If you did not submit your ID on time, or if you registered after June 5 and did not have the opportunity to be prescreened, tell the border official who will direct you to a standard customs lane. For additional information regarding travel requirements into Canada, click here: https://www.cbsa-asfc.gc.ca/travel-voyage/td-dv-eng.html

Canada riders start at Roswell Park Comprehensive Cancer Center and finish at UB North. Riders start during their designated start time and are escorted by Buffalo Police to the Peace Bridge. Free downtown parking is at 589 Ellicott Street, Buffalo 14203. Please arrive in time to park and walk your bike two blocks to the start line at least 30 minutes before your signed up start time.

Both Peace Bridge and Rainbow Bridge will hold a bicycles-only lane for us. Rainbow Bridge reserved lane back to the U.S. closes at 10:30 am

The 44 Mile Canada route merges with the 20-30 Mile river routes at Clinton and Broad streets, City of Tonawanda, and ride together to UB Finish Line. Please vary your speed to accommodate slower riders of all experience levels.

Since the Canada route starts at Roswell Park and finishes at UB North, there will be some shuttle and bike truck options available on Saturday, June 27. Riders may have friends and family meet them at UB North and get a ride home from them.

Riders who need a lift back to Roswell Park from UB may use the bike truck and passenger shuttle bus. Shuttle schedules will be posted in June.

Note that bikes are trucked separately, and that buses are passenger only. Bikes do not go on board the buses.

You are responsible for arranging your own transportation.

There is no bag drop available at Roswell Park Campus for Saturday routes. We cannot be responsible for personal items left behind. Please store all the items you cannot wear or carry on your bike locked in your vehicle.

100-MILE COUNTRY CENTURY ROUTE

This 100-mile cycling course starts and ends at UB North, and is geared for cyclists who are able to bike for a longer time at an average speed of at least 15 mph. PLEASE NOTE that the 2020 route does not go to Golden Hills State Park.

IMPORTANT: New riders MUST pre-qualify for the century route. You can do this by demonstrating proof of having done a ride of more than 62.5 miles at an average speed of at least 15 mph (completing a 62.5-mile ride in five hours or less or a 100-mile ride in eight hours or less). Proof can include a copy of your event registration form or your numbered event bib (or a copy of it), or a GPS data record of your ride.

You may also qualify by completing The Ride For Roswell 65-mile Pre Ride on June 20, 2020. Pre Ride meets at UB North for a 7 a.m. start time. Morning snacks, rest stop and post-ride lunch are provided. RSVP for the June 15 Pre Ride by email – rideforroswell@roswellpark.org

Get a free account in Ride With GPS – a premier web based cycling software program.

All riders divert to shortcuts back to UB noted in cue sheets after these times.

  • Indian Falls Rd – Akron – 8:15 a.m.
  • Rte 5 East Pembroke – 9:15 a.m.
  • Martin Cedar – 11:30 a.m.
  • Bartel & Ditch – 12:00 p.m.

Block Church Rd and Burdick Rd. This serrated bridge is at grade. High speed and damp conditions will result in crash and injury. Watch your speed and stay in control on this bridge.

All inbound Country Routes merge with cyclists of “B” and “C” ability levels at Wolcott and Northfield, in Clarence.  Please vary your speed to accommodate slower riders of all experience levels.