Frequently Asked Questions
How do I register as a rider for The Ride For Roswell?
Click the “register” button above. You will fill out a short registration form and receive a confirmation email upon completion.
Can children participate in The Ride?
Yes. Children ages 1+ can participate in The Ride. There are just a few exceptions for certain routes:
- – Children age 17 and younger cannot ride in the Peloton
- – Children who want to ride the Canada routes must be 14 years old to ride with a parent, or 16 years old without a parent
Children age 17 and younger have a minimum fundraising commitment of $50, but our system sets their goal to $200. All riders age 17 and under must be registered by a parent or guardian, and all riders age 15 and younger must be accompanied by a parent or guardian on their route. Children accompanying parents in a trailer or bike seat are not required to fundraise. Please note that helmets are required for all riders (Children under 12 months of age cannot safely wear a helmet and therefore cannot participate).
Why can’t I register more than one person under my email address?
For security reasons, our registration & fundraising system requires a unique email address for each participant. Therefore, if you’re registering kids or other riders without email accounts, you may need to create an email account, use your personal email, your work email or a spouse or relative’s email address.
How much does it cost to ride?
The registration fee for most riders is $20. The minimum fundraising commitment is $200 for adults (or $500 for the Canada route) and $50 for youth riders (ages 17 and under). All riders are required to turn in the minimum fundraising commitment by Ride Day, June 22, in order to participate.
Why is there a minimum fundraising commitment in addition to my registration fee?
When you register for The Ride For Roswell, your participation means more than just a ride. You have also accepted a fundraising challenge to help further Roswell Park Comprehensive Cancer Center’s goal to find cancer cures and save lives. Funds raised through The Ride For Roswell go to the Roswell Park Alliance Foundation, a 501(c)(3) non-profit organization. Through events like The Ride, The Alliance Foundation raises funds for Roswell Park’s cutting-edge research and compassionate patient-care programs.
I am not in great shape. Can I still ride?
With routes starting at just 3 miles, The Ride has routes for everyone from beginners to advanced riders. For information about your route options, click here.
How do I change my route?
Contact The Ride and your request will be handled as soon as possible, subject to available route capacity. For safety purposes, it’s important to know exactly which riders are on each route.
Are there registration discounts for any riders?
The following groups receive discounts on their registration fees:
- – 2018 Extra Mile Club members (riders who raised at least $1,000)
- – 2018 team captains
- – Sponsor teams (all members of a participating corporate sponsor of The Ride For Roswell)
- – Roswell Park employees
When you select your rider type during the registration process, you’ll notice there is a registration fee. In order for you to receive free or discounted registration, you must enter the discount code that was emailed to you. Discount codes are case sensitive and must be used at the time of registration. If you have any questions, please call 716-THE-RIDE (843-7433).
Ride Day FAQ
The Ride For Roswell is on Saturday, June 22, on UB’s North Campus in Amherst, NY and downtown at the Roswell Park campus. The first route start time for The Ride For Roswell is 6:15 a.m. on Saturday; start times vary by route.
Where does The Ride start and finish?
With the exception of the Peloton and Canada routes, all routes start and finish at UB’s North Campus. The Peloton is on Friday and travels from Roswell Park to UB; the Canada routes are on Saturday, and start from Roswell, riding to UB.
Can I register the morning of the event?
Sure! You can register and participate the morning of the event as long as you meet the fundraising minimum and requirements for that route.
What should I bring with me on Ride Day?
- Any pledges you still need to turn in (do so at Packet Pickup before you start your ride)
- Water bottle
- An approved cycling helmet (with CPSC or ASTM certified sticker)
- Weather-appropriate clothing
- Sunscreen and sunglasses
- Any needed medication
- Cell phone for emergencies (phone and iPod use while riding is prohibited)
- Driver’s license or other identification (don’t forget to bring ID for your children, too)
- Canada riders only: your enhanced license, passport or NEXUS card
- Your bicycle!
What if it rains?
The Ride For Roswell will take place rain or shine.
Do you have procedures in place for medical or weather-related emergencies?
All key committee and staff members are trained for safety, medical, weather and bike-related emergencies. Local, county and state police, as well as EMS officials support our safety plan. For information on safety, click here
Is food provided at The Ride?
Yes. Breakfast foods will be available when you arrive at UB or Roswell Park on Saturday. Along each route, rest stops will have drinks and refreshments. After you complete The Ride, lunch will be available.
What are the routes and what times do they start?
Please review the routes and schedule of their start time on the Route Details page.
When should I check in for my route?
Check-in is one hour before each start time. Staggered starts may be necessary to ensure that everyone gets onto the routes with minimum congestion.
Are helmets required?
Yes, each rider is required to wear an approved bike helmet (with CPSC or ASTM certified sticker). Volunteers will be checking for helmets at the starting line, and Riding Marshals will make sure they are worn for the entire Ride.
Where are the rest stops and what will I find at them?
Rest stops are located along all the routes at approximately 10-mile intervals. You’ll be able to take a break, grab a snack, use the bathroom and get help with any needed bike repairs or first-aid issues. Rest stops have fruit, peanut butter and jelly sandwiches, water, port-a-potties or indoor bathrooms, certified EMTs or nurses and experienced bike mechanics.
What if I get a flat tire or have a bike breakdown on the route?
Riding Marshals have basic bike repair tools and are trained to fix flats. Additionally, bike mechanics continually travel each route in vehicles to provide minor bike repair services. Mechanics can also be found at each rest stop.
What happens if I get hurt?
Route Guides are stationed at most critical turns and intersections along the routes and can help you contact Ride Communications to send a support vehicle or certified first aid personnel. Each rest stop has a certified first aid provider or registered nurse.
What time do the routes close? What if I’m still riding?
Each route has its own closing time based on a reasonable riding pace for the distance. Riders who do not reach route “gates” on time will be asked to divert to short cuts in order to keep riding.
What is my fundraising minimum?
The fundraising minimum for all routes (except Canada and the Peloton) is $200 for adults. For youth riders (17 years and under), the fundraising minimum is $50 for all routes (including Canada). Adult Canada riders must raise $500. To be eligible for the Peloton, riders must raise $1,000 or more.
What is the fastest, most efficient way to donate?
Making a donation by credit card will immediately post on the rider’s fundraising page. The donor will receive a receipt within their confirmation email and the rider will receive a donation notification. Donations are also accepted in the form of cash or by check.
How can I deliver cash or checks?
Check donations may be mailed to:
Roswell Park Alliance Foundation
PO Box 644
Buffalo, NY 14240-0644
Include this form with your check and make sure the check is made out to “The Ride For Roswell” and the rider’s name is listed in the memo field.
Please do not send cash in the mail. You can drop it off at the Roswell Park Alliance Foundation main office located at 901 Washington St. (on the corner of Washington & Carlton Streets) between 9 a.m. and 5 p.m., Monday through Friday. Click here for directions.
*NOTE: We will accept cash and checks at the Roswell Park Alliance Foundation office through Thursday, June 13. After that, it’s best to hang on to them and turn them in at Packet Pickup.
How long will it take for cash, checks or matching gifts to post to my fundraising page?
Please allow 10 business days after receipt for mailed donations to be processed and posted to your fundraising page. Donations made online will processed and posted immediately. Please note: mailed donations must be received by The Ride office at least 10 days prior to The Ride to be included within your Ride Day total.
How can I find out if my company will match gifts for the Roswell Park Alliance Foundation?
Whether you work for a company that matches the money you raise, or if one of your donors works for a company that does, you can double your donations by doing the following:
- Review our Matching Gifts page to see if your company participates in a matching gift program
- Pick up a Matching Gift form from your Human Resources Department (or ask your donor to request one at their place of work)
- Fill out the form completely
- Send it to the following address:
The Ride For Roswell – Matching Gifts
Elm & Carlton Streets
Buffalo, NY 14263
If after contacting your Human Resources Department you still have a Matching Gift question, simply contact us and we will be happy to assist you.
How is creating a Facebook Fundraiser different than just sharing a link to my personal page on Facebook?
Unlike a basic link share, Facebook Fundraiser posts are rich and dynamic posts that motivate more friends to donate quickly. Posts through a Facebook Fundraiser include an image, story, thermometer, donate button, and more. You can easily invite all of your friends, and they will see updates from the fundraiser, as well as from other friends who donate. Your friends are also encouraged to invite and share with their friends, which means you may receive gifts from people you don’t even know who were moved by your story! Facebook also provides you with a quick and easy way to check your progress – including donations that come in through your Ride For Roswell page or your Facebook Fundraiser.
What is connected between my Ride For Roswell page and my Facebook Fundraiser?
When you create a Facebook Fundraiser, your personal story and fundraising goal will be populated in Facebook. A cover photo and fundraiser name are also provided. Following creation of your Facebook Fundraiser, all donations will sync, meaning all donations received either on Facebook or through your personal page will be included in thermometers in both places.
What data will Facebook receive once I connect my personal page to Facebook Fundraisers?
When connecting your personal fundraising page to a Facebook Fundraiser, Facebook receives information on the campaign you are fundraising for and your personal story from your personal page at the time of the connection. On an ongoing basis, Facebook also receives updates on the amount of funds you have raised in order to keep the thermometer on your Facebook Fundraiser synced to the thermometer on your personal page. Facebook does not receive information about donors who donate through your personal page.
I updated my goal through my Fundraising Dashboard. Will it change on my Facebook Fundraiser as well?
Yes. When you update your fundraising goal on your personal page, your goal will also be updated on your Facebook Fundraiser. However, if you update your goal in Facebook it will not update the goal on your personal page. For consistency, we recommend that you do not update your goal on Facebook.
I updated my story or photograph through my Fundraising Dashboard. Will it change on my Facebook Fundraiser as well?
No. Following the creation of your Facebook Fundraiser, updates to your story or photograph on your personal page will not be reflected on your Facebook Fundraiser. This allows you to tailor content appropriately in either location.
How do I change my cover photo or description for my Facebook Fundraiser?
From your Facebook Fundraiser, click “…More” under the invite button, then click “Edit Fundraiser”. Changes that you make to your cover photo or description on Facebook will not be reflected on your personal page. This allows you to tailor content appropriately in either location.
Why did my Facebook Fundraiser end?
This means Facebook Fundraising has completed. All Facebook Fundraisers are scheduled to end 30 days after The Ride For Roswell.
Is my Facebook Fundraiser public?
Yes. Fundraisers are public, so anyone can see them. Only people with Facebook accounts can make a donation.
How can I delete my Facebook Fundraiser?
From your Facebook Fundraiser, click “…More” under the invite button, then “Delete Fundraiser”.
How do I connect my Ride For Roswell page with a Facebook Fundraiser?
You must first be registered for The Ride For Roswell. To connect with a Facebook Fundraiser, log in to your Fundraising Dashboard and click to connect with Facebook. Accept Facebook’s permissions and your new Facebook Fundraiser is created!
What if I previously created a Facebook Fundraiser on Facebook and now want to link it to my Ride For Roswell page?
Existing Facebook Fundraisers cannot be linked to a Ride For Roswell page. You must visit your Fundraising Dashboard to create a new Facebook Fundraiser. Facebook Fundraisers not created through the Fundraising Dashboard will not sync to your thermometer and Roswell Park. We recommend you delete any existing Facebook Fundraisers that you were previously using to collect donations for The Ride For Roswell and then visit your Fundraising Dashboard to create a new Facebook Fundraiser.
How come I can see my donor’s name in the Fundraising Dashboard, but on my personal page it is shown as “Facebook Fundraiser”?
Because the personal page does not allow for public display rules the donor could set on Facebook (ie. friends only or friends of friends), all donors display on the personal page as “Facebook Fundraiser”. Please have your donor contact us at 716-845-3179 or firstname.lastname@example.org if they would like to update the public display name on the honor roll.
Do donations still go to Roswell Park if people donate through my Facebook Fundraiser?
Yes, all donations will go towards to your personal Ride For Roswell campaign and Roswell Park.
Will donors to my Facebook Fundraiser receive a receipt?
When someone makes a donation through a Facebook Fundraiser, a payment receipt is sent to the primary email listed on the donor’s Facebook account. This payment receipt includes the organization’s tax ID number and confirms that the person has made a donation as a charitable contribution and that they’re not receiving any goods or services in return.
Why did I receive two emails acknowledging my donation to a Facebook Fundraiser?
All Facebook Fundraiser donors receive an email from Facebook on behalf of the organization. If you also elected to receive email from Roswell Park Alliance Foundation at the time of your donation, you will receive an email receipt directly from the organization as well.
How come my donation is shown on the personal page honor roll as “Facebook Fundraiser”?
Because the personal page does not allow for public display rules the donor could set on Facebook (ie. friends only, friends of friends, only me), all donors display on the personal page as “Facebook Fundraiser”. Please contact us at 716-845-3179 or email@example.com if you would like to update the name on the honor roll to your name.
How can I get a receipt for my donation to a Facebook Fundraiser?
You may contact Roswell Park at 716-843-7433 or firstname.lastname@example.org. You may also find your donation under “Payment History” on Facebook. You may print a receipt here.
Can I contact Facebook directly about my donation to a Facebook Fundraiser?
Yes, you may contact Facebook by visiting https://www.facebook.com/help/contact/162031714239823.
How many people are on a team?
You only need two people to form a team. So grab a friend and you’ve got your team! There is no limit to the size of your team either.
How do I start a team?
Designate someone (or yourself) as the team captain. During the registration process, you’ll come to a step asking if you’d like to be an individual rider, create a new team or join an existing team. Just follow the directions to “Form a team.” Then let your teammates know the name of your team, and how to spell your name, since they may have to search the system for your name to join. If you’re a team captain returning from last year, you’ll be able to bring back your team when you register.
How do I join a team?
When joining a team, be sure that your team captain is registered first and that you know the team name and/or the team captain’s name (and how to spell it). When registering select “Join a Team.” Find your team’s name and follow the prompts to complete registration.
I forgot to join my team when I registered. Can I change my team or join a team?
Yes. From your Fundraising Dashboard you can change your team membership. On the right hand side click on the copy “Change Team Membership”, enter the team name or captain’s first or last name and search. When the correct team name appears click on the Join Team button.
Do all my teammates have to ride the same route?
No! You can each ride any route you like. Your team can even include virtual riders and volunteers.
Can donations be made to my team instead of me as an individual?
Yes! Although we cannot currently accept general team donations online, your donors can make a check payable to The Ride For Roswell and include a list of team members and their pledge amounts, so they may be properly credited. They can mail their check to The Ride office, or drop off checks or cash pledges at The Ride office. Please note: if a donation is made to the team and not a rider it will not count towards the fundraising minimum of any rider.
How do I sign up to volunteer?
Is there anything I can do to get ready now?
Yes! You can recruit your family, friends and colleagues to volunteer at The Ride. When volunteer registration opens, you can sign up to volunteer together.
Can children volunteer?
Yes, anyone age 14 or older is welcome to volunteer; however, individuals age 14 to 18 must volunteer alongside a parent or guardian. For safety reasons, we cannot allow volunteers under the age of 14.
I’m riding on Saturday. Can I still volunteer?
Yes, you can volunteer on Thursday and Friday at Packet Pickup or at the Celebration of Hope. If you’re a seasoned cyclist (you know the rules of the road and how to fix a flat and use basic tools), you can volunteer as a Riding Marshal. You will serve as an extra set of eyes on the route to assist riders.
What are the benefits of being a volunteer?
As a volunteer, you and your guests are invited to the free Celebration of Hope, receive complimentary food and beverages at UB, get a volunteer T-shirt to wear proudly while volunteering and throughout the year and, most importantly, you’ll be making a difference in our community and a significant contribution to the fight against cancer.
For more information on volunteering, call the Ride office at (716) THE-RIDE (843-7433).
What is the Extra Mile Club?
The Extra Mile Club (EMC) is a select group for riders who raise $1,000 or more for The Ride. EMC members are eligible to ride in the Peloton on Friday. On Saturday, EMC members and a guest are invited to the Extra Mile Club tent at Baird Point where they can enjoy a massage, catered lunch and personal photograph. In the fall, members are invited to a special Extra Mile Club recognition event.
What’s the difference between the Extra Mile Club and the Peloton?
The Peloton is a special benefit of Extra Mile Club membership. It’s a 12-mile, police-escorted processional ride from Roswell Park to the University at Buffalo. The Peloton takes place Friday evening and its entrance into the UB stadium is one of the main features of the Celebration of Hope. Extra Mile Club members must register for the Peloton and qualify by raising $1,000 or more and completing a training ride.
What are the benefits of being in The Extra Mile Club?
Click here to learn more about the benefits of being in the Extra Mile Club.
How can my company become a sponsor?
The first step is to contact The Ride For Roswell by phone at 716-THE-RIDE (843-7433) or e-mail at RideForRoswell@roswellpark.org.
What are the benefits of being a sponsor?
Each sponsorship level has a complete package of benefits ranging from marketing exposure to sampling and product display.
Why sponsor this event?
When you support The Ride For Roswell, you are partnering with Western New York’s most powerful fundraising event. More than 10,000 individuals are involved with The Ride and funds raised benefit the cancer patients and their families that turn to Roswell Park for hope each year.
Where do the funds go?
Support from The Ride allows Roswell Park to accelerate new research focused on finding cures, recruit top doctors and scientists to our region and provide support programs to assist patients throughout their cancer journeys. Click here to learn more.
Is it possible to contribute goods, services, or time as opposed to financial sponsorship?
Yes! Learn more about your options here.